Frequently Asked Questions
Check out the most frequently asked questions here, if you still need help then please contact us at support@commafootball.com.
Sizing and Fit
Our jerseys fit true to size - order your normal size for a comfortable fit.
To ensure a perfect fit, we recommend that customers review the sizing chart or contact us for assistance in finding the right size for their purchase.
Shipping
Pre-orders generally take 4 - 6 weeks from launch date. Updates regarding pre-orders will be communicated through email.
Regular orders will be shipped within 3 business days.
Tracking will update once it has left our manufacturing facility, and a shipping confirmation email will be sent out with a tracking number.
PRE-ORDERS: If you order a preorder item with a regular item, your order will be shipped when the preorder item is ready. If you want to receive other items first, please make two separate orders.
Shipping times vary greatly depending on your country, but generally take between 5-10 business days after it leaves our warehouse. There may be external factors that are outside of our control (e.g. weekends, holidays, weather, courier delays).
Shipping costs a flat fee of $10AUD. For orders of two or more jerseys, there is free shipping.
We offer worldwide shipping to over 40 major countries:
Oceania: Australia, New Zealand
Europe: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
North America: Canada, Mexico, United States
South America: Brazil
Asia: Bahrain, China, Cyprus, Hong Kong, Israel, Japan, Kuwait, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, Turkey, UAE, Vietnam
Unfortunately, at the moment if your country is not on the list of shipping countries, we aren't able to ship to your country.
Returns / Exchanges
Yes! However, please read our full returns and exchange policy here before you make a purchase.
Unfortunately, we will not accept returns or exchanges due to wrong sizing.
For this reason, before purchasing please review the size chart for your jersey or contact us so we can help you with sizing.
Updating Your Order
If the jersey has not been processed yet, you can cancel or edit your order by contacting us.